Commercial Real Estate
Customer experience in office buildings improves with high-quality connectivity
What’s most important after building location for property owners hoping to realize revenue from tenants? It’s the quality of connectivity. Current networks can’t manage rising data volumes from the Internet of Things, building management systems, and higher levels of smartphone traffic. The standards of customer experience are best achieved with new kinds of connectivity.
CTS Delivers for You
CTS delivers robust cellular connectivity that exceeds customer expectations, as demonstrated at 110 East Blvd in Charlotte. By implementing the Forté Neutral Host Signal Source, CTS ensured a multi-carrier Distributed Antenna System was online before tenants moved in—seamlessly scaling as occupancy grows. This project highlights CTS’s dedication to solving complex connectivity challenges and consistently meeting ambitious timelines for clients.
Transforming Enterprise Connectivity Nationwide: CTS Experience Across America
Hewlett Packard – California and Texas
EPIC Software – Wisconsin
Pfizer – Massachusetts, Rhode Island
Darden Inc – Florida
Embarcadero Center – CA
EA Sports – California
World Market Center – Las Vegas, NV
Oracle – California
Anheuser Busch – California
CSX – Florida
Sony – California
Lockheed Martin – Georgia
Wal-Mart – Arkansas
Boeing – Texas
UPS – FL
Ford Motor Plants – Illinois, Ohio, Michigan
Millennium Tower – California
CTS solves your most complicated communications challenges
Challenge | CTS Solution |
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Supporting Multiple Carriers, Operators, and Devices
Tenants and visitors expect rock-solid indoor coverage for any provider—Verizon, AT&T, T-Mobile—plus support for all their devices, regardless of carrier. Trying to secure and manage radio sources from different carriers often leads to years of waiting or stalled tenant deals. |
Forté Neutral Source: Carrier-Agnostic DAS
CTS’s Forté Neutral Source service delivers approved cellular radio signal sources for Verizon, AT&T, and T-Mobile as a managed turnkey service. CTS handles all carrier coordination, approval, and ongoing operation—so property owners get multi-carrier DAS signal sources on a predictable schedule, without delays. This solution streamlines multi-operator deployment and eliminates the most persistent delays in DAS rollouts. |
Challenging Building Materials and Design
Challenging Building Materials and DesignModern construction—thick concrete, steel, and energy-efficient glass—impedes wireless signals, creating coverage gaps that frustrate tenants and building managers. |
RF Engineering Excellence
CTS leverages expert site surveys and RF modeling to design wireless networks tailored for each building, ensuring reliable coverage and seamless connectivity from the lobby to the penthouse. |
Raising the quality of customer experience with IoT
Monitoring customer experience at a granular level with the Internet of Things and building management requires low-latency networks for real-time aggregation of data and its analysis for prompt action. |
High performance networks for lower costs and improved quality
CTS works with you to deliver a network that is customized to serve your specific performance needs. We have expertise in multiple technologies such as DAS, Private Cellular, Public Safety, and Wi-Fi to deliver the best quality of experience and optimize cost. |
Budget Constraints and ROI Pressure
Property owners are pressed to make wireless investments work for both short-term costs and long-term competitive advantage, needing to prove ROI while attracting tenants with reliable coverage. |
Smart Investment Planning
CTS guides owners in selecting scalable, right-sized wireless solutions and proves ROI, positioning advanced connectivity as a market differentiator instead of just another expense. |
Maintaining Tenant Satisfaction and Occupancy
Poor in-building connectivity drives tenant churn, empty space, and lower property value, since wireless is now seen as fundamental to modern work and life. |
Experience-Driven Service Delivery
CTS actively monitors and manages in-building networks, promptly resolves performance issues, and supports tenants—helping owners deliver a connectivity experience that fosters loyalty and keeps suites filled. |
Uninterrupted operations
Smart building networks operate 24x7. Any downtime and disruption can impact the customer experience and lead to revenue loss. |
Turnkey managed services with 24x7 support
CTS builds turnkey networks to achieve the quality of service customers expect. The network is monitored around-the-clock from the CTS Network Operations Center to maintain quality of service. |
Explore Our Solutions
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DAS and Small Cell Solutions
Reliable in-building public cellular coverage
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Private Cellular Networks
Delivering mission critical enterprise connectivity
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Public Safety DAS
Critical communications for first responders
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Optical LAN Solutions
Converged LAN infrastructure
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Forté Neutral Source
Carrier guaranteed signal sources to power your DAS
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Wi-Fi
Convenient connectivity for data applications
Resources
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Whitepaper
Discover your options for wireless connectivity to improve the customer experience in your building.
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Whitepaper
Learn about options for powering your DAS.
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Data Sheet
Learn about the benefits of our Network-as-a-Service Neutral Host offering.
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Data Sheet
Determine if a Private Cellular Network could improve your building operational technologies.