Maintenance
CTS’s experienced technicians ensure your network runs at peak performance
Keeping your in-building cellular network running smoothly can tie up valuable resources that your business really needs elsewhere. At CTS, we understand how challenging it can be to maintain reliable wireless connectivity while dealing with all the technical and operational complexities. Without the right expertise, it’s easy to run into issues with network security, performance, and uptime—problems that can distract your team from focusing on what matters most. That’s why CTS’s maintenance service takes the burden off your shoulders, so you can trust that your network is always secure, reliable, and performing at its best.
Customized Maintenance for Reliable Networks
Once your DAS is up and running, CTS is here to keep it performing at its best throughout its entire lifecycle. Our Maintenance, Monitoring, Repair and Dispatch (MMRD) Program is flexible, offering different service levels tailored to fit your unique needs and budget. Whether you prefer basic time-and-materials maintenance or a full turnkey package that includes annual preventive inspections, 24/7 monitoring, system activity reports and diagnostics, firmware upgrades, equipment inventory updates, quick alarm diagnosis, emergency repairs, spares warehousing, RMA processing, periodic UPS and power plant maintenance, OEM warranty support, and detailed reports—we’ve got you covered. We can also create custom plans to match the specific requirements of your venue, including support for multiple carriers on neutral host systems. Our goal is simple: to provide you with a hassle-free, predictable cost of ownership and peace of mind, so you can focus on what really matters—running your business.
Certified Experts, Flexible Wireless Connectivity Solutions
At CTS, we design, install, and set up all our DAS systems using the latest products from top manufacturers, but we’re also OEM agnostic—meaning we work with a wide range of equipment to find the best fit for your specific needs. Our engineers and technicians are trained and certified by these manufacturers, so they know exactly how to keep your system running smoothly. Here’s a look at some of the products we support.
ADRF
Commscope/Andrew
Corning Mobile Access
Corning SD-LAN
Cradlepoint Modems
CSI
Digi Modems
Eaton UPS Systems
Emerson UPS Systems
JMA
Solid
Tyco/ADC/LGC Wireless
Zinwave
Complete Site Management for Seamless Network Care
Besides taking care of maintenance and monitoring for new DAS installations, CTS also helps customers manage their entire inventory of in-building sites across a region. Over time, things can get messy—systems might degrade, documents go missing or become outdated, hardware gets obsolete, sites get decommissioned, and staff changes happen. To tackle all this, CTS offers services like site surveys, system audits, creating up-to-date “As-Built” documentation, remote alarm recommendations, and a web-accessible database to keep everything organized. When combined with our maintenance and monitoring, these services give customers a complete, hassle-free way to manage all their in-building systems throughout their lifecycle.
Solutions
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DAS and Small Cell Solutions
Reliable in-building public cellular coverage
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Private Cellular Networks
Delivering mission critical enterprise connectivity
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Public Safety DAS
Critical communications for first responders
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Optical LAN Solutions
Converged LAN infrastructure
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Forté Neutral Source
Carrier guaranteed signal sources to power your DAS
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Wi-Fi
Convenient connectivity for data applications
Resources
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Data Sheet
Learn about the benefits of our Maintenance services and our Network Operations Center
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Brochure
Learn about the full portfolio of CTS connectivity solutions.
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Data Sheet
Learn about the benefits of our Network-as-a-Service Neutral Host offering.