CUSTOMER STORY | Hospitality | SD-LAN

Pendry Manhattan West: Future-Ready SD-LAN Infrastructure for Modern Hospitality

See how Brookfield Properties worked with CTS to deploy a fiber-based SD-LAN solution at Pendry Manhattan West, simplifying network operations, supporting high-bandwidth guest and back-office applications, and creating a long-lasting infrastructure platform for future hospitality technology.

Key Takeaway

Brookfield Properties needed a long-lasting network infrastructure at Pendry Manhattan West that could support high bandwidth, mobility across the property, many end-user devices, and the convergence of guest-facing and back-office networks. CTS delivered a fiber-based SD-LAN solution that simplified operations, reduced infrastructure complexity, supported multi-gigabit access points, and created a scalable platform for future hospitality technology.

Project Snapshot

A quick look at the property, network challenge, solution, and outcome behind the Pendry Manhattan West SD-LAN project.

Customer

Brookfield Properties

Property

Pendry Manhattan West, a 164-key luxury hotel in New York City

Industry

Hospitality

Solution

SD-LAN with fiber-to-the-edge infrastructure

Network Need

High-bandwidth connectivity for guest-facing and back-office systems

Outcome

Simplified operations with a long-lasting, managed network infrastructure

The Challenge: Hospitality Networks Needed a More Scalable Foundation

Brookfield Properties needed communications infrastructure that could support high bandwidth, mobility across the property, many end-user devices, and the convergence of multiple guest-facing and back-office networks. Traditional copper infrastructure would require upgrade or replacement every 5 to 7 years to keep pace with increasing network demands, creating long-term cost, complexity, and operational concerns.

Bandwidth Demand

The property needed infrastructure that could support high-bandwidth applications across the hotel.

Device Growth

Guest-facing and operational systems required support for many end-user devices.

Network Complexity

Brookfield wanted to converge multiple back-office and guest-facing networks.

Infrastructure Refresh Risk

Traditional copper infrastructure would require regular upgrades or replacement as network demands increased.

The Solution: Fiber-Based SD-LAN for Long-Term Network Value

CTS delivered an SD-LAN solution designed to simplify operations, improve performance, and extend the life of Brookfield’s network infrastructure investment at Pendry Manhattan West.

Fiber to the Edge

CTS deployed a fiber-based LAN architecture designed to provide more bandwidth and a projected 30-year infrastructure lifespan.

Converged Infrastructure

The solution converged multiple technologies over a single, simplified fiber infrastructure.

Software-Defined Control

The SD-LAN solution included active components, network components, and a software-defined orchestration platform.

SD-LAN Design

CTS designed an SD-LAN solution using fiber, connectivity, active network components, and a software-defined orchestration platform to meet Brookfield’s performance and operational requirements.

The Results

The CTS SD-LAN solution gave Brookfield and Pendry Manhattan West a more efficient, scalable, and easier-to-manage network foundation.

Long-lasting fiber infrastructure

Simplified network administration and support

Reduced IDF space for revenue-generating areas

Single-dashboard management across the LAN

Download the Pendry Manhattan West Case Study

Get the case study to see how CTS helped Brookfield Properties future-ready Pendry Manhattan West with a fiber-based SD-LAN solution that simplified operations and supported long-term hospitality technology needs.

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Frequently Asked Questions

  • Brookfield needed communications infrastructure that could support high bandwidth, mobility across the property, many end-user devices, and the convergence of guest-facing and back-office networks.

  • CTS delivered an SD-LAN solution using fiber-to-the-edge infrastructure, connectivity, active network components, and a software-defined orchestration platform.

  • Brookfield wanted a longer-lasting alternative to traditional copper infrastructure, which can require upgrades or replacement every 5 to 7 years. The fiber-based approach was designed to elongate the infrastructure investment while supporting more bandwidth and a better guest experience.

  • Brookfield and Pendry Manhattan West used less space, achieved greater bandwidth, gained a managed infrastructure that simplified operations, reduced the AC power footprint with power-to-the-edge, and enabled management from one pane of glass.

Ready to Simplify Network Infrastructure Across Your Property?

CTS helps hospitality, commercial real estate, and property teams design, deploy, and manage future-ready connectivity solutions that support guest experiences, building operations, and long-term infrastructure value.