NOSC

Network Operations Support Center (NOSC)


24-Hour Monitoring

The CTS NOSC team monitors systems 24hours a day, 365 days a year offering:

  • Uptime Analysis & Reporting
  • Alarm Notification
  • System "triage" /remote repair
  • Monthly/quarterly/annual reporting
  • Environmental Monitoring

Maintenance

Above and beyond CTS Monitoring service comes our Maintenance packages:

  • Preventive Inspections
  • System Activity Reports & Diagnostics
  • Firmware Upgrades
  • Equipment Inventory Update
  • Spares Warehousing & RMA Processing
  • UPS/Power Plant periodic maintenance

Emergency Dispatch

CTS NOSC is also responsible for national truck rolls to keep our customers up and running with minimal down time.

  • Service Fleet of over 150 vehicles
  • Trained and Certified Technicians Dispatched from our regional and satellite offices
  • Dispatch Response Times offered to meet the most rigid of uptime requirements